Our Privacy Policy
Who we are
Last updated: September 2025
Harker’s Farm Shop at Blackberry Farm, Clipston on the Wolds, operates this website: https://www.harkersfarmshop.co.uk (“Website”).
Company details: Td Harker t/a Harker’s Farm Shop, Blackberry Farm, Wolds lane, Clipston on the Wolds, Nottingham, NG125PB.
Vat number GB 116401317
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect from you, how we use it, and your rights under the UK data protection laws, including the retained EU law version of the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.
If these laws are updated or replaced, we will comply with the most current version.
If you have any concerns, you have the right to make a complaint at any time to the Information Commissioner’s Office (ICO): https://ico.org.uk
However, we would appreciate the chance to address your concerns directly first; please contact us on 0115 9892260
What personal data we collect and why
Personal data means any information that can identify you as an individual. We may collect, use, and store different types of personal data when you interact with us, including:
Contact details: name, address, email address, telephone number – so we can respond to your enquiries or fulfil orders.
Customer service information: details you provide when raising a query or making a booking/order.
Reviews or comments: when you post a review on our Website, we collect the information shown in the review form, plus your IP address and browser details for spam protection.
Automatically collected data: such as your IP address, browser type, referring website, pages you viewed, and the time/date of your visit.
Marketing preferences: if you sign up to our newsletter or marketing emails.
We only process your personal data where we have a lawful basis, which may include:
To perform a contract with you (e.g. fulfil an order);
Where you have given consent (e.g. to receive our newsletter);
For our legitimate interests (e.g. to improve our Website or services);
To comply with legal obligations.
Cookies
Our Website uses cookies to improve your browsing experience and to help us understand how visitors use our site.
Cookies may be:
Essential – required for the Website to function, such as remembering your basket.
Analytics – to understand how our Website is used and where we can improve.
Functional – to remember your preferences (e.g. language settings).
Marketing – where applicable, to deliver relevant advertisements.
You can manage or withdraw your cookie preferences at any time through your browser settings. For more information, see www.allaboutcookies.org
Embedded content from other websites
Pages on our Website may include embedded content (e.g. videos, maps, social media feeds). Embedded content behaves in the same way as if you visited the third-party website directly. These sites may collect data about you, use cookies, and track your interaction with their content. We recommend reviewing the privacy policies of any third-party websites you interact with.
How long we keep your data
We keep your personal data only for as long as necessary to fulfil the purposes we collected it for, including to meet any legal, accounting, or reporting requirements. For example:
Reviews or comments may be kept indefinitely (unless you ask us to remove them).
Order information is retained for a minimum of 6 years for tax and accounting purposes.
Newsletter subscriptions are retained until you unsubscribe.
Your rights
Under UK data protection law, you have the right to:
Access the personal data we hold about you;
Request correction of inaccurate or incomplete data;
Request deletion of your personal data (subject to certain legal exceptions);
Object to processing or request restriction of processing in certain circumstances;
Withdraw consent at any time where processing is based on consent (e.g. newsletters);
Request transfer of your data to another service (data portability).
If you wish to exercise any of these rights, please contact us at: [insert contact email].
Third-party services
We may use trusted third-party providers to support our Website and services, such as:
Google Analytics – to understand how our Website is used.
Mailchimp (or equivalent) – to deliver newsletters and email updates.
These providers only process your personal data on our instructions and in accordance with the law. We do not sell your data to third parties.
How we protect your data
Your personal data is stored securely within the UK (and where data is transferred outside the UK, we ensure appropriate safeguards are in place, such as EU Standard Contractual Clauses).
We use appropriate technical and organisational measures to prevent unauthorised access, loss, or misuse of your data. Access to personal information is limited to those employees, contractors, or service providers who need it for legitimate business purposes.
Contact us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Harker’s Farm Shop at Blackberry Farm
Clipston on the Wolds, Wolds Lane, Nottingham.
Nottinghamshire. NG12 5PB. UK
Telephone: 0115 989 2260